Maestro 3D Dental Scanner - Informazioni e Consigli

Questo documento introduce l'utente in maniera semplice all'installazione e all'utilizzo dello scanner Maestro 3D. Si prega di leggere attentamente questo manuale prima di utilizzare lo scanner e il software di scansione.

Si prega di leggere attentamente queste pagine prima di usare lo scanner Maestro 3D. Il seriale dello scanner è posizionato nel retro della macchina. Potrebbe essere necessario specificare il seriale per comunicazioni relative alla garanzia o alla assistenza.

Queste raccomandazioni sono presentate in forma sintetica, le seguenti immagini si trovano sul retro dello scanner.

Maestro 3D Dental Scanner contiene una unità di proiezione. Lo scanner non deve essere installato in modo non corretto, altrimenti la vita della lampada della sua unità di proiezione potrebbe diminuire drasticamente e lo scanner potrebbe non funzionare correttamente o restituire risultati incompleti o non corretti.

• Assicurarsi che la ventilazione sia sufficiente e che i fori non siano bloccati per prevenire l'accumulo di calore all'interno del vostro scanner. Lasciare almeno 4 pollici (10 cm) di spazio tra lo scanner e la parete.
• Non toccate la presa di ventilazione posta sul retro dello scanner come può surriscaldarsi, mentre lo scanner è acceso.
• Evitare che oggetti estranei, quali graffette e pezzi di carta di cadere nello scanner. Non tentare di recuperare eventuali oggetti che potrebbero cadere nello scanner. Non inserire oggetti metallici come un filo o un cacciavite nello scanner. Se qualcosa dovesse cadere nello scanner, scollegarlo immediatamente e fate rimuovere l'oggetto da un personale qualificato.
• Non collocare oggetti sulla parte superiore dello scanner.
• Non toccare la spina di alimentazione durante un temporale. Ciò potrebbe provocare scosse elettriche o incendi.
• Lo scanner è progettato per funzionare con alimentazione 120-240V AC 50/60 Hz. Assicurarsi che l'alimentazione sia conforme a questi requisiti prima di utilizzare lo scanner.
• Non guardare nell'obiettivo unità di proiezione, mentre lo scanner è acceso. Gravi danni ai vostri occhi potrebbe provocare.
• Tenete tutti gli elementi, come lente di ingrandimento fuori del percorso della luce l'unità di proiezione. La luce proiettata dall'obiettivo è estesa, quindi qualsiasi tipo di oggetto anomalo che può reindirizzare la luce proveniente dall'obiettivo, può causare un risultato imprevisto, quale un incendio o lesioni agli occhi.
• Non coprire la lente unità di proiezione con cappuccio o simili, mentre lo scanner è acceso. In questo modo può portare alla fusione del tappo e potete scottarvi le mani a causa del calore emesso dalla fonte di luce.
• Non posizionare alcun oggetto facilmente danneggiabile con il calore di fronte alla lente unità di proiezione o di un condotto di scarico proiettore. Ciò potrebbe portare alla fusione oggetto o mettere le mani bruciate dal calore che viene emesso dalla fonte di luce e gas di scarico.
• Maneggiare il cavo di alimentazione con cura. Un cavo di alimentazione danneggiato o consumato può causare scosse elettriche o incendi.
  • Non usare cavi di alimentazione diversi da quello in dotazione.
  • Non piegate o tirate eccessivamente il cavo.
  • Non collocare il cavo di alimentazione sotto lo scanner, o altri oggetti pesanti.
  • Non coprire il cavo di alimentazione con altri materiali morbidi come tappeti.
  • Non riscaldare il cavo di alimentazione.
  • Non maneggiare la spina con le mani bagnate.
• Spegnere lo scanner, scollegare il cavo di alimentazione e rimuovere l'oggetto da un personale qualificato AGE Soluzioni alle seguenti condizioni:
  • Quando il cavo di alimentazione o la spina sono danneggiati o usurati.
  • Se del liquido è stato versato nello scanner, o se è stato esposto a pioggia o acqua.
  • Se lo scanner non funziona normalmente quando si seguono le istruzioni descritte in questo manuale.
  • Se lo scanner è caduto o il telaio è stato danneggiato.
  • Se lo scanner mostra un evidente cambiamento nelle prestazioni, indicante la necessità di assistenza.
  • Scollegare il cavo di alimentazione e qualsiasi altro cavo prima di effettuare lo scanner.
  • Spegnere lo scanner e scollegare il cavo di alimentazione prima di pulire il cabinet.

After that you can turn on the power back buttons.

When you connect the first time the USB cable of the scanner to the PC the operating system could show some alert windows to search the driver of some scanner's components. In this case if this windows appears, click to search automatically the drivers into the PC.

This can happen every time that you change the usb port.

Connect the supplied VGA cable to the Scanner then connect the other plug of the supplied cable to the host PC auxiliar video out. Make sure that the cable is plugged entirely in the apposite connector, then fix the security screws placed on VGA cable (both on the Scanner and PC). A cable not correctly plugged can cause the malfunction of the Scanner and can lead to incorrect results.

Some recent video cards use a DVI output instead of VGA for secondary video output. In this case use the supplied adapter in conjunction with the VGA cable.

In the following image you can see a screenshot of connectors of a Nvidia 8600 GT Video Card. In this case you must connect the Scanner to the DVI port using the supplied DVI to VGA connector.

From the Device Manager you can see this:

The name of the drivers may be different.

If some hardware components are not correctly installed, try to right mouse click and try to update driver over Internet.

Install the scanning software. (See the manual of the scanning software).

After that: right mouse click over scanning software icon and Properties -> Advanced -> (check) Run As Administrator.

Set the projector (1) to the right of the main monitor with a resolution of 1024x768. The projector could be the screen with label 1 or label 2 depending of video card configuration.

Orientation: Landscape

Multiple displays: Extend these displays

If the software freezed or the projection of the patterns is very slow, could be due to the presence of some antivirus or firewall installed on the PC. This softwares can scan and analyze the transit of information between a PC and scanner, slowing or stopping the operation of the scanner. To remove this problem and should be added "Maestro 3D Easy Dental Scan" to the list of exclusions of the antivirus or of the firwall, or unistall this software.

In order to ensure that scanner works properly please check for Power options in Control Panel. Ensure that monitor it's never disabled. Below it's an example of configuration done in Windows 7 64 bit.

In order to ensure that scanner works properly please verify the projector status. Sometimes could happens that the scanning software detects that the projector is turned on when in fact this is turned off or vice versa. This can cause problems during the scanning phase. To check that status of the projector is consistent it's necessary press the info button and wait that the scanning software detect the hardware status. Into the info windows it's possible to check if the status of the projector it's turn on or turn off. Now the user should really make sure that the projector is really turned on or really tuned off. To do this, it is enough to verify if the projector emits a light, especially if it projects the desktop background. When the projector is turned on and all cables are correctly connected from scanner and PC the projector project the desktop background image. So if you put a white paper in front the projector you must see the background image of your desktop.

CASE 1: if the software detect that the projector is turned on but in fact this is turned off this is the resolution: Press the power on button and choose YES into the messagebox. In this way both projector and software will be in a consistent state, because projector will be phisically turned on and software still continue to detect the projector as turned on.

CASE 2: if the software detect that the projector is turned off but in fact this is turned on this is the resolution: Press the power off button and choose YES into the messagebox. In this way both projector and software will be in a consistent state, because projector will be phisically turned off and software still continue to detect the projector as turned off.

This inconsistency happens when:

• the projector is turned on and the user turns off the scanner from back power

button.

• the usb drivers of the projector are not properly loaded (from Windows) after

connecting the usb cable. When this happens, just try to unplug the usb cable from PC, reboot the PC and plug it again in the same usb 2.0 port (not use usb 3.0) or into another. Usually after plugging the usb cable is better wait one minute before running the scanning software.

This chapter provides the needed informations for Maestro 3D Dental Scanner Manutention. Please read carefully this chapter before cleaning the Scanner or before perform any other manutention operation.

• Turn off the Scanner before cleaning.
• Clean the cabinet periodically with a damp cloth. If heavily soiled, use a mild detergent. Never use strong detergents or solvents such as alcohol or thinner.
• Use a blower or lens paper to clean the lenses, and be careful not to scratch or mar the lenses.

The following are the most common error messages you may encounter during the scanning.

Check the following items:

• verify that the VGA cable is properly connected (on some PC it is not possible to detect if the cable is disconnected).
• verify that you use an Aero theme.
• verify the screen configuration.
• verify the power options.
• verify the projector status.

After that:

• close the scanning software
• restart the PC
• start again the scanning software

Check the following items:

• verify that the VGA cable is properly connected (on some PC it is not possible to detect if the cable is disconnected)
• verify that you use an Aero theme
• verify the screen configuration
• verify the power options
• verify the projector status
• verify the material of the object. If the material being scanned is metal, dark or other reflective material it is necessary to treat the object with a special spray opacifier.
• Make sure that the scanner door is closed during every scan session.

Check the following items:

• verify the USB connection
• verify the device manager

After that:

• close the scanning software
• turn off the PC
• unplug the usb cable
• change usb port
• turn on the PC
• start again the scanning software

Check the following items:

• lock the object to the plate with the putty.
• the number of acquisitions does not allow sufficient overlap between the shots, try to increase the number of acquisitions.

If the proiector shines a yellow light during the scan phase or it shines a not white light, check the following items:

• It is possible that the VGA cable is partially disconnected from the PC or from the scanner.
• verify that the VGA cable is properly connected (on some PC it is not possible to detect if the cable is disconnected).

Remember to remove all cables carefully, remove all objects and all support plates inside the scanner before transport.

When moving the Scanner please remember to take it carefully.

Transport the Scanner in supplied Maestro 3D Packaging.

Do not flip the Maestro 3D Packaging during transport.

Avoid strong shock or vibrations during transport.

AGE SOLUTIONS (AGE) warrants that this scanner Maestro and all products of AGE are free from defects in workmanship and material for 12 months (24 for the end user) from the date of purchase. If any failure should occur under normal and proper usage within the period of the warranty then AGE will, through its service organizations, repair the product, at no charge.

This limited warranty does not cover:

• Products for which appropriate proof of purchase by the original customer cannot be provided.
• Damage caused by incorrect use, carelessness, unauthorized alterations, improper storage, unauthorized repairs or service or damage resulting from the operation of the product by incorrect supply or signal voltages. Cleaning of internal parts when used in a smoke affected atmosphere.
• Damage originating from equipment not delivered by AGE.
• Damage originating from any operations not made by AGE.
• Damage originating from incorrect handling or other negligence by Customer, i.e., non-compliance with the operating instructions.
• Damage originating from the use of the equipment for purposes other than designated for.
• Damage originating from other cause than the ordinary use of the equipment, such as transportation or calamity of nature (i.e., lightning, fire, floods).
• Failure of the projector, or any part of the projector, due to smoke, dirt, dust or use in a smoke affected atmosphere. In such cases the warranty will be void.
• Damage to external parts.
• Lamps. These are warrantied for 6 months.

Details can also be obtained from your reseller or from our website at: [www.age-solutions.com]

Should you encounter problems operating your scanner please first contact your reseller. If this product is defective your remedy is repair as set out above.

Transport costs and customs for the withdrawal of defective goods and the shipment of repaired goods are charged to the customer.

To the maximum extent permitted by applicable law, AGE will not be liable for any damages whatsoever (including, without limitation, incidental or consequential damages) arising out of the use, or the inability to use this product even if AGE or its reseller has been advised of the possibility of such damages. This warranty is in addition to, and does not affect, your statutory rights.